Refund & Cancellation Policy

Every paid plan starts with a 15-day free trial and no card is required to begin it. We strongly recommend using the trial to confirm ChickenPro fits your business before subscribing - it is the cleanest way to avoid needing a refund at all.

You can cancel at any time from your account settings, or by emailing support@chickenpro.in or calling +91-9980039054.

Cancellation stops the next automatic renewal. Your plan stays active, with all features, until the end of the period you have already paid for. There is no cancellation fee and no lock-in contract.

Monthly subscriptions are charged for the month ahead. If you cancel mid-month, you keep access until the period ends and are not charged again. We do not pro-rate refunds for the remainder of a month that has already started, except in the circumstances described below.

Yearly subscriptions may be refunded on a pro-rata basis for the complete, unused months remaining in the term, less any discount you received for paying yearly. Request this within the term by writing to support@chickenpro.in.

We refund the full amount charged when:

• You were charged in error, or charged twice for the same period.
• You were charged after cancelling and before the renewal date.
• A fault on our side made the service substantially unusable for a significant part of the billing period and we could not fix it.

Tell us within 7 days of the charge appearing on your statement so we can trace it quickly.

• Periods during which the account was actively used.
• Charges disputed more than 90 days after they were made, unless required otherwise by law.
• Accounts terminated by us for a material breach of the Terms of Service.
• Taxes already remitted to the government, where non-recoverable.

Email support@chickenpro.in from the address registered on the account, with the registered mobile number, the payment reference or transaction ID, and a short description of the problem.

We acknowledge every request within 2 working days and tell you our decision within 7 working days.

Approved refunds are returned to the original payment method used for the purchase. Once we initiate a refund, banks and payment gateways typically take 5-10 working days to credit it - that part is outside our control. We will share the refund reference so you can trace it with your bank.

Export your data before your paid period ends. After cancellation we retain your business data for 90 days so you can reactivate without losing anything, after which it is deleted or irreversibly anonymised in line with our Privacy Policy.